Skip to main content
Chat with Biamp tech support
Biamp Cornerstone

TTS-1nc(e) Nurse Call troubleshooting

To aid in testing and deploying a live TTS-1nc(e) Nurse Call system, a Troubleshooting Interface is available when Online to the system. This article explains the layout and how to interpret the Nurse Call data received.

Troubleshooting Interface

In the TTS-1nc(e) Properties dialog, the Troubleshooting Interface tab will become available and will display all Nurse Call data received. Entries are listed on separate rows and contain the arrival time and the field data received.

When a rule is matched, it will be shown with a white background and those that are not matched will be shown with a red background. Selecting a matched rule shows the configured filters that can be used to ascertain how the rule was matched. The Troubleshooting Interface is live only when the interface is open. If historical data is required, the Alarms and Logs tab can be used to view successful and unsuccessful rule matching.

Capturealarms.JPG

  • Was this article helpful?