Workplace User Roles Overview
This article covers the end-user and five administrative roles used in Biamp Workspace, as well as how the admin roles can be stacked on the end-user role to grant granular levels of management and monitoring rights.
The stacking user roles scheme
Every user is automatically assigned the Workplace User role for creating and editing their user account, as well as access to the Booking app user functions. Additional roles can be stacked on top of the Workplace User roles, granting limited access and rights to portions of the admin portal and administrative apps.
The roles
End-user role
Workplace User
Enables account creation and access to the end-user functions of the Booking app.
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A Workplace User can not view the Workplace portal admin console for their Workplace organization.
Admin roles
Organization Owner
Full access to the admin portal console and all Workplace apps for the organization.
- An Organization Owner can assign and delete all user roles.
Organization Admin
Full access and rights to the admin portal console and all Workplace apps for the organization.
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The Organization Admin can assign and delete all user roles except for the Organization Owner role.
Command Admin
Adds rights to view, configure, and use the Command App to the Workplace User role.
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Grants access to the command app portion of the Workplace admin portal console for that organization.
Device Monitoring
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Adds view-only rights for the Insights and Devices pages of the organization's admin portal console.
A stacking example
Adding a user to an organization automatically assigns them the Workplace User role. Also assigning the user the Command Admin role will also grant them the ability to configure settings for the Command app in the organization, as well as use the app to control Tesira devices.