Devices: How to Schedule an Administrative event

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This article covers how to schedule automated administrative events for audiovisual devices using the Biamp Workplace's admin portal's Devices page.

The administrative events that can be scheduled for individual devices and device batches are:

Reboot the device
Locate the device: Sends a request to the device, causing an LED on its front panel and / or back panel to flash.
Update firmware: Select a firmware version to download and install for the device.
- Includes both the most recent firmware release as well as past versions.
Get logs

Recurring events: All event types except for firmware can be made into recurring events with user-specified frequencies, day of the week, and end point.

Steps

1. Select the "+ Create scheduled event" button on the Devices page.

This can be done under the Devices tab or the Scheduled Events tab.

The Create a scheduled event button

Devices page: Select one or more audiovisual devices for the event, and then select the "+Create scheduled event" button.

The Devices tab of the Devices page, with three Tesira AV devices selected, and a red callout around the Create a scheduled event button.

Scheduled Events page: Select the "+Create scheduled event" button.

The schedule events tab of the Devices page, with a red callout around the Create scheduled event button.

2. Fill out the Event Form

An example of form filled out for a firmware update event. The top-half of the form is visible. A second example of a filled-out scheduled event form for a recurring event. This the bottom half of the form.

Note: The examples above represent two event types. A firmware update cannot be scheduled as a recurring event.

Event types

General: Give the event a name and select the event type.
- The available types of events depend on the device types selected.
Time: Select a time and date as well as the time zone for the event.
Recurring event: The event may be set as a recurring event by checking the "Make this into a recurring event" box. This brings up options to set a recurrence frequency, a day of the week, and when the event ends.
- Recurrences repeat
  - Daily
  - Weekly
  - Monthly
- Day of the week for weekly reoccurrence: Monday - Sunday
- Event ends
  - Never (the event recurs indefinitely)
  - On a specific date
  - After a specified number of occurrences.
Notifications: Enter email addresses that will receive notifications before the event, as well as emails for any status or failures.

AV device types and available scheduled events

Audiovisual device firmware updates are only available when devices of the same type are selected. You must create multiple scheduled events when updating two or more types of AV devices.

For example, you would need to schedule separate firmware update events for Tesira and Qt X devices.