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Biamp Cornerstone

Setup Guide for Kleeos in Zoom Workspace

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This guide walks a Zoom Workspace administrator through integrating Evoko Kleeo desk-booking devices into Zoom Workspace Reservation. This includes:

  1. The Zoom and Biamp Workplace requirements for the integration process as well as a list of links to useful Zoom technical information pages. 
  2. The complete integration workflow between Zoom Workspace Reservation and Biamp Workplace. Kleeo devices connect to the internet and reservable Zoom-managed desk locations through the Biamp Workplace platform.
  3. How to discover and connect Evoko Kleeo devices onsite using the Biamp Workplace Booking mobile app.
  4. The experience the system delivers to the end users once live.
  5. How to disconnect Biamp Workplace from Zoom Workspace.

 

 

Important! Read first

Create the locations hierarchy in Zoom Workspace Management: The locations hierarchy for this integration (buildings, floors, and desks) must be created in Zoom Workspace Management. The locations and their hierarchy is automatically imported from Zoom Workspace into a Biamp Workspace organization when the two platforms are connected. 

Do not manually create the locations in Biamp Workplace: Creating locations manually in a Biamp Workplace organization and provisioning the Kleeos in them will prevent the Kleeos with working with Zoom. 

  • The desks will fail to synch with Zoom.
  • The Kleeo devices will fail to display the QR code for reservations.

Follow the order described in this guide:

  1. Connect the Zoom and Biamp platforms as described in Adding the Biamp OAuth App and Connecting the Platforms.
  2. Provision each Kleeo directly onto a Zoom-managed desk as described in Provisioning the Kleeo devices for Zoom

See the "Articles" section immediately following this one for the complete workflow as well the required rights, access, tools, and more.

Undoing an incorrect provisioning: Do not worry if you have provisioned a Kleeo onto a location manually created in Biamp Workplace. Simply repeat the provisioning procedure to provision the device to a Zoom-managed desk.

CSV file imports are not used in this workflow: Kleeo device user settings and all reservation settings are managed through Zoom Workplace. CSV imports are not used or supported.

 

 

Zoom information support

 
Please refer to official Zoom resources for Zoom platform settings that are not explicitly described in this Biamp integration guide. This includes settings for the Zoom user identity, Zoom Account, and Zoom Workspaces.
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