If you need to reconfigure your Kleeo Desk Manager or you are experiencing issues with the device - there is an onboard way to factory reset.
- First you will need to remove the desktop casing from the device.
- Place the device face down on a cloth or piece of paper - so the screen does not get scratch.
- Locate the hole here in the picture:
- Gently take a paper clip and push into this hole for 5 seconds. The device lights will flash a white color and the screen should indicate the device is resetting. Here is a video showing the process in real time.
- Once the device is reset, it should look like this
- Once complete the device can be reclaimed by following the claiming process.