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Devio release notes

This article provides details of Devio Firmware revisions as well as updates to the Devio System Administration Utility (SAU) software and web page interface. Future release notes will be added to this same page.

Devio SCX release notes

 

4.3.0

Release Date:  September 2022

Updates:

  • Added support for Rev B models of Devio SCX.
  • Added minor fault message for when NTP is configured but cannot get time from the server.

Resolved Firmware Issues:

  • Resolved issue where a Devio SCX VoIP port configured for VLAN tagging could lose its preferred VoIP gateway after 10-15 minutes and lose its DHCP address after 24-48 hours.
  • Resolved issue where a Devio SCX would briefly allow traffic across all ports during boot.
  • Resolved errant MAC addresses presenting on the incorrect ports on Devio SCX
  • Resolved multiple 802.1X authentication issues on Devio SCX.
  • Resolved errant MAC addresses presenting on the incorrect ports on Devio SCX.
  • Resolved issue on Devio SCX where the web UI would show the wrong IP Gateway.
  • Resolved issue where Devio SCX could lose network connectivity after DHCP lease renewal
  • Resolved issue where VoIP log would not clear a “Not Registered” fault.
  • Resolved issue where Devio SCX  VoIP transmit packets with high jitter cause audio drops.
  • Resolved issue where a Devio SCX may transmit a RSTP packet during boot even though RSTP is disabled.

 

4.2.1

Released February 2022

Updates:

  • Added support for updated chip components in Parlé Mics.  All mics marked Rev. B must use Devio SCX firmware 4.2.1 or later.  Support for pre-existing mics is maintained in this firmware version.

Resolved Firmware Issues:

  • Improved USB audio stability on Devio SCX.
  • Resolved USB audio clicks on EX-UBT in 8x8 multi-channel mode.

4.2

Released December 2021

New Features:

  • Added the capability to assign Control, VoIP, and Media traffic to specific ports on Devio SCX
  • Provided the option to configuration VoIP parameters remotely via TFTP on Devio SCX
  • Launch 2.0
    • Provided an audible Pre and Post Launch grade at the end of the sequence
    • Added test tones from Parle ceiling microphones to aid in the Launch process
    • Included new LED behavior that indicates when Launch is running and highlights the active mic under test. 
    • Added support for Cisco Webex Room Kit device connections by including analog inputs/outputs in a Launched system configuration
    • Added support for HD-1 devices with non-default device IDs
    • Limited discovery of HD-1 devices to media ports only
    • Add support for custom speaker tuning target profiles so users can create unique room audio profiles
    • Added support to toggle Parle microphone LED behavior between always on and on only when a call is active
    • Enhanced the troubleshooting page on the device web interface to show more comprehensive Launch related events
    • Modified device web interface to provide more useful adjustment range to audio signals
    • Updated the Launch Report Card to include the UC vendor selection
    • Added an Advanced Report Card that provides more detailed room measurement plots and resulting settings

Resolved Firmware Issues:

  • Resolved issue when Microsoft Teams Room app will hang when using Crestron UC-CX100-T and an EX-UBT when transitioning between BYOD laptop and UC Engine.
  • Resolved issue causing loud on-hold music for Devio SCX.
  • Resolved issue that could cause the incorrect number of microphones to be metered on the Devio SCX website.
  • Resolved issue that could allow an unsupported SIP Registration Expiration Boundary to be set on the Devio SCX website.
  • Resolved issue that could prevent Launch on the Devio SCX from completing successfully in systems with a Parle microphone only unit that has a lower serial number than the amplifiers present in the system.
  • Resolved issue that could prevent Launch on the Devio SCX from starting when connecting a different type of Parle microphone on an already Launched system.
  • Resolved issue that could cause Launch to fail under rare scenarios.
  • Improved support for additional time zones.
  • Resolved issue that could cause Launch to fail to detect all connected speakers under rare scenarios.
  • Resolved issue that prevented the DNS Domain Name field from being cleared after being set on the Devio SCX website.
  • Improved the busy tone for VoIP on the Devio SCX.
  • Resolved issue that caused the calendar for the Event Scheduler on the Devio SCX website to snap back to midnight after a new event was added.
  • Resolved an issue that caused new Events created using the Event Scheduler on the Devio SCX website to have an incorrect default time.
  • Resolved an issue that could cause VoIP call audio to be improperly routed on the Devio SCX.
  • Resolved an issue that prevented User Logs retrieved via the Devio SCX website from being reported in the log.
  • Resolved an issue that could cause Network Settings applied on the Devio SCX website from being correctly applied. Resolve issue that could cause audio artifacts in the VoIP On Hold music for the Devio SCX.
  • Resolved an issue that prevented the Automatic Daylight Savings Time adjustment from being configured on the Devio SCX website.
  • Resolved an issue that could cause 'Connection timed out' when logging into the Devio SCX website after a firmware update.
  • Resolved an issue that could cause the audio controls on the Devio SCX website to disappear while the start of Launch was waiting to be confirmed.
  • Resolved an issue that prevented the user from specifying the UC Vendor before Launch had been run on the Devio SCX.
  • Resolved an issue that could cause the Parle Microphone Demo button on the Devio SCX website to become out of sync with the microphone state.
  • Resolved an issue that prevented HD-1 devices from appearing in the Launch Report Card.
  • Resolved an issue that could cause the USB controls to disappear from the Devio SCX website when a Launch system was extended by adding a second EX-UBT.
  • Resolved an issue that allowed the Hostname for a system to be changed after Launch on the Devio SCX.
  • Resolved an issue that could cause the Devio SCX website's Locate state to be out of sync with the expander device.
  • Resolved an an issue that could cause 802.1X credentials from remaining in the configuration even after 802.1X was disabled using the Devio SCX website.
  • Resolved issue that limited the useful range of the Bluetooth level control on the Devio SCX website.
  • Resolved an issue that could cause the network settings to incorrectly be reported as having changed on the Devio SCX website.
  • Resolved an issue that could in rare scenarios cause the Audio controls to disappear after running a Launch from the Devio SCX website.
  • Resolved an issue that could cause prevent DHCP from being enabled after an invalid static IP address was entered in the network settings page on the Devio SCX website.
  • Resolved an issue that could cause the Devio SCX website to become unresponsive.
  • Resolved issue that prevented user confirmation being required to clear the User Logs on the Devio SCX website.
  • Resolved issue that could degrade Devio SCX website performance immediately after running Launch.
  • Resolved issue that prevented DMTF decode from working on VoIP running on Devio SCX.
  • Resolve issue that prevented the correct certificate name being shown for security certificates used in the VoIP Configuration on the Devio SCX website.
  • Resolved issue that prevented a VoIP Custom Ringer from appearing immediately after being uploaded on the Devio SCX website.
  • Resolved issue that prevented the user from being prompted to save changes when navigating to a new section of the Devio SCX website.
  • Resolved issue that prevented the user from being required to wait for changes to network settings being applied on the Devio SCX website.
  • Resolved issue that prevented consultative VoIP transfers from occurring on Devio SCX.

4.1.2

Released September 2021

Resolved Firmware Issues:

  • Resolved issue when Devio SCX could not complete Launch setup with 8 mics and 8 speakers.

4.1

Released May 2021

Updates:

  • Improved the stability of the Tesira EX-UBT during USB host resets.

4.0.3

Released May 2021

Updates:

  • Enabled 16-bit USB audio capability to the EX-UBT, Devio SCX series, and Forté X series.  These devices now support both 16- and 24-bit modes automatically.

Resolved Firmware Issues:

  • Resolved an issue in which an EX-UBT could lose connectivity or audio transmission when the host PC reboots.   
  • Resolved a condition that could cause a VoIP interface to crash or report that is has lost registration.
  • Fixed an erroneous AVB stream inactive fault condition that appeared even though the AVB stream was functional.
  • Resolved a problem in which an upgrade to 4.X firmware could clear the SSH authentication credentials in a protected system.
  • Fixed a problem where Biamp Launch would fail with certain combinations of attached devices.
  • Solved a UC mute-sync issue on the Forté X and Devio SCX.

4.0

First public release, March 2021

Devio SCR release notes

Note: See versions 1.0 - 1.3.4 for information on releases supporting the Devio CR-1s, which were discontinued in March of 2018.

2.3.1

Released February 2022

Updates:

  • Added support for updated chip components in Parlé Mics.  All mics marked Rev. B must use Devio firmware 2.3.1 or later.  Support for pre-existing mics is maintained in this firmware version. 

2.3

Released August 2021 - New models only (SCR-20 and SCR-25)

New Features:

  • The UC Platform property now easily applies the Microsoft Teams certified processing settings in one quick motion.
  • Added 16-bit USB audio support for enhanced compatibility with third-party devices.
  • The Microphone LED Mode property now supports "Always Off" for environments that need to suppress LED activity.

Resolved Issues:

  • Fixed a problem where the Noise Reduction settings would not persist when the microphone type was changed.

2.2

Released September 2020 - New models only (SCR-20 and SCR-25)

New Features:

  1. Added "On Call in Progress" microphone LED mode. When enabled, all mic LEDs will be off unless there is an active UC call. Compatible with all Devio microphones (Parlé, DTM-1, and DCM-1).

Software/Web Interface Updates:

  1. Added "UC Platform" property, allowing Devio to be optimized for preferred platforms (Microsoft Teams, Zoom, Google Meet, or Generic UC). If using multiple UC platforms or a UC platform that is not listed, "Generic UC" is the recommended setting.

Firmware Updates:

  1. Improved AEC and beamtracking algorithms.

2.1

Released August 2019 - New models only (SCR-20 and SCR-25)

New Features:

  1. Added support for Parle microphones (TCM-XEX and TTM-XEX only).

Software/Web Interface Updates:

  1. Added configuration options for Parle microphones.

Firmware Updates:

  1. Updated USB audio HID to improve compatibility with various soft codecs.

2.0.3

Released April 2019 - New models only (SCR-20 and SCR-25)Edit section

Resolved firmware issues:

  • Fixed an issue where selecting "Enable HDMI Black Video Signal" did not persist through a power cycle.

2.0.2

Released January 2019 - New models only (SCR-20 and SCR-25)

Resolved firmware issues:

  • Fixed an issue where USB audio may not flow following a firmware update.

2.0.1

Released November 2018 - New models only (SCR-20 and SCR-25)

New Features:

  1. Added an attribute "hdmiEnableBlackOut" which allows enabling or disabling the constant output of a black video signal from both HDMI Outputs when no video input source is detected.

Software/Web Interface Updates:

  1. Added toggle to enable or disable HDMI black video signal output.

Firmware Updates:

  1. Expanded AEC double-talk detector from 4kHz to 12kHz and improved NLP performance.

Resolved Firmware Issues:

  1. Fixed an issue that could cause null values when getting USB status.
  2. Fixed an issue with memory leak in AEC.

Known issues:

  1. HDMI video pass-through (from HDMI Input to HDMI Output 1) can occasionally fail if the HDMI black video signal output is changed from disabled to enabled while there is no HDMI input source detected. The workaround is to disconnect and reconnect the HDMI cable from HDMI Output 1.

2.0

Released March 2018

New models only (SCR-20 and SCR-25)

New Features:

  1. Added support for up to 4K30 video resolution on HDMI Output 1
  2. Added support for HDCP 1.4
  3. Added ability to assign video source priority for auto-switching to either USB or HDMI input
  4. Added support for audio to be routed to HDMI Output 1, HDMI Output 2, or neither
  5. Added support for audio from HDMI Input to go to local audio outputs (HDMI, RCA, and Amplified Output)

Software/Web Interface Updates:

  1. Device serial number and MAC address now available in SAU
  2. Added ability to view HDMI input and output connection status in SAU
  3. Added meters for HDMI audio input and output
  4. Added two mode selections for microphone LED behavior: always on, or only on while there is a USB connection to host computer
  5. DCM-1 configuration settings now utilize height instead of elevation angle
  6. Added ability to select imperial or metric measurements for microphone height
  7. Improved Auto Setup Log
  8. Added multi-language support
  9. Properties, Output, and Auto Setup windows are now dockable
  10. Added ability to save logs to local computer
  11. Improved Export Device List feature
  12. Added option to clear Device List on discovery
  13. Added column for Devio model type to Device List
  14. Added Devio model information and dashboard tab to webpage

Firmware Updates:

  1. USB audio now supports 24bit, 48kHz resolution

Hardware Updates:

  1. USB port on back of unit now supports USB 3.0 and 2.0 (previously 2.0 only)
  2. Improved protection against issues if PoE mistakenly plugged into microphone port

Resolved Firmware Issues:

  1. Improved performance of RCA line output

SCR-25 only

New Features:

  1. Added Bluetooth support for connecting mobile devices to the SCR-25 for audio
  2. Added "Demo" feature: manually adding a device to the SAU Device List with "demo" as its IP address results in the creation of a simulated SCR-25 that can be explored in the SAU for situations where a physical Devio unit is not accessible. 

Software/Web Interface Updates:

  1. Added ability to select headset interface pinout configuration in SAU, instead of having to physically rewire headset connector

Hardware Updates:

  1. Replaced Phoenix connector headset interface port with standard 4P4C port

1.3.4

Released March 2018 - CR-1 only

Software/Web Interface Updates:

  1. Device serial number and MAC address now available in SAU
  2. Added two mode selections for microphone LED behavior: always on, or only on while there is a USB connection to host computer

Resolved Software/Web Interface Issues:

  1. Fixed issue where editable fields remain in editing mode after clicking Save icon

Resolved Firmware Issues:

  1. Fixed issue where Auto Setup status was not retained after rebooting
  2. Fixed issue where Auto Setup log was not retained following firmware update
  3. Fixed issue causing unit not to automatically reboot following firmware update
  4. Fixed issue with ampersands in long SNMP read-only strings that could cause Chrome or Firefox to crash
  5. Resolved memory leak issue

Known Issues:

1. An issue was identified in a recent Windows update (version 1809) that could result in distortion of microphones connected to Devio CR-1 units. Microsoft has now released a patch for Windows update version 1809 that resolves this issue. If using a Devio CR-1 with Windows 1809, ensure that you are using at least OS build 17763.292 of the 1809 update.

If you are already experiencing issues with your Devio CR-1 microphone distorting, you will need to do the following:

  1. Install OS build 17763.292 using the instructions found here.
  2. Once the update is installed, perform these steps:
    • Connect your Devio CR-1 via USB to your computer
    • On your computer, search for and open "Device Manager"
    • Expand the drop-down for "Audio inputs and outputs"
    • Delete any items that have "Devio" in the name
    • Disconnect the USB cable between Devio and your computer
    • Reconnect the USB cable between Devio and your computer
  3. If, after following these steps, you are still experiencing issues, please reach out to us at DevioSupport@biamp.com and we can assist with further troubleshooting.

1.3

Released May 2017

New Features:
  1. Added ability to remotely reboot CR-1 via SAU or Devio Text Protocol
Software/Web Interface Updates:
  1. Improved messaging in SAU progress bar
  2. Improved messaging in system log
Resolved Software/Web Interface Issues:
  1. Fixed issue with Location and Properties not always refreshing properly in SAU when changing device password
  2. Fixed issue with SAU occasionally erroneously reporting "Invalid Password" during firmware updates
  3. Fixed issue with SAU hanging during firmware update if a network cable to the CR-1 is disconnected before update completes
  4. Fixed issue with Devio units intermittently appearing to drop offline in the SAU
  5. Fixed issue causing SAU to crash if "About" dialog is opened while Devio devices are still being populated in the Device List

1.2

Released February 2017

New Features: 
  1. Added Sidetone Canceler (STC) to prevent sidetone audio generated in handset telephones from reaching Devio loudspeaker
  2. Added Loudspeaker EQ options (Bass Reduction: Low, Medium, High; Mid Boost: Low, Medium, High; Treble Boost: Low, Medium, High)
  3. Added ability for Auto Setup to adjust Loudspeaker EQ settings
    • Included ability to override these adjustments in Devio SAU
  4. Added ability to disable DTM-1 mute button
Software/Web Interface Updates:
  1. Improved azimuth tracking display for multiple concurrent talkers
Firmware Updates:
  1. All Mic EQ settings default to "Medium" from factory, or following a factory reset
  2. Increased target output level for Devio loudspeaker during Auto Setup
  3. Improved Biamp AEC technology
Resolved Software/Web Interface Issues:
  1. Corrected azimuth tracking orientation for DCM-1

1.1

Released July 2016

New Features: 
  1. Added support for Devio Ceiling Microphone (DCM-1)
  2. FTP (insecure protocol) disabled and replaced by SCP (secure protocol) for retrieval of Auto Setup Log
  3. HTTPS (secure protocol) added for encrypted connections to Devio web server
  4. Embedded SSH console to provide for encrypted Devio Text Protocol (DTP) communications
  5. Ability to specify SSH listening port (1-65535)
  6. Ability to disable non-essential protocols (HTTP, HTTPS, SNMP agent, and plain-text DTP port)
  7. Added Mic EQ options to SAU (Low Cut: Low, Medium, High; Mid Boost: Low, Medium, High)
  8. Added optional balanced output mode for RCA output
  9. Added option to make Amp and/or RCA output level overrides persist through a factory reset
Software/Web Interface Updates:
  1. Copy and paste now supported (either via cursor context menu or standard keyboard commands)
  2. "Add Device" wizard now supports Hostnames for DNS lookup
  3. Running Auto Setup on multiple devices can now be done either simultaneously or sequentially
  4. Devices can now be grouped and sorted in the device list by location
  5. Device list discovery results can now be filtered by name
  6. Improvements to device selection and properties update workflow
  7. Tool tips added for selected properties in device properties grid
  8. Added ability to export selected devices in device list to a .CSV file
  9. Button added to manually check for Devio firmware or software updates
  10. Updated Biamp logo in Devio SAU and web page interface
Firmware Updates:
  1. Signal presence threshold for USB audio channel changed to -85dBFS
Resolved Software/Web Interface Issues:
  1. Help file content corrected and updated
  2. Support for international numbering formats improved, including fixing a bug that caused meters to display incorrect values when using commas as decimal separators
  3. Support for international languages improved, including fixing a bug that caused properties grid to be blank when computer is set to certain languages
Resolved Firmware Issues:
  1. Reduced sensitivity of capacitive touch mute button on Devio Tabletop Microphone (DTM-1) to prevent rapid toggling when touched and inadvertent toggling due to noisy grounding

1.0

First public release, January 2016

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