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Devio SCR-10 - Windows / MacOS Installation Help

You will need to install a driver for the DisplayLink hardware inside our product.

The process will take a few minutes to complete. 

 

Which operating system are you using on your machine?

               Windows Logo.png               

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Mac OS

Please follow these steps if you are using Solvo by Neets/Devio SCR-10 with your MAC for the first time!

Find your OS version

From the Apple menu in the top left corner of your screen, choose About This Mac. You should see the macOS name, such as macOS Catalina, followed by its version number. 

macos-catalina-about-this-mac.png

 

Download the DisplayLink driver from the link below

Please find the latest drivers for MAC here or use the links below to take you directly to the latest driver version based on your currently installed macOS version. 

 

 
 
 
 
 
 
 
 
 
 

NOTE: The guide below is created for Mac OS Catalina 10.15 and DisplayLink Manager version 1.4 or later.

 

Make sure Solvo is disconnected!

 

1. Find the installation file where you downloaded it to, and start the installation. Typically your 'Downloads' folder

Neets - DiplayLink - Mac help step 1.png

 

2. Click Continue

Neets - DiplayLink - Mac help step 2.png

 

3. Click Continue

Neets - DiplayLink - Mac help step 3.png

 

4. Review License agreement and click 'Agree' if you consent

Neets - DiplayLink - Mac help step 4.png

 

5. Click Install

Neets - DiplayLink - Mac help step 5.png

 

6. Login with your Mac username & password

Neets - DiplayLink - Mac help step 6.png

 

7. Installation complete, click Close. 

Neets - DiplayLink - Mac help step 7.png

 

8. DisplayLink Manger starts automatically. Allow DisplayLink to show notifications (Optional)

Neets - DiplayLink - Mac help step 10.png

 

9. Click on the DisplayLink Manager icon at the top and enable this option "Launch app automatically after logging-in"

Neets - DiplayLink - Mac help step 11.png

 

10. NOW, connect Devio SCR-10 to your Mac using the USB cable. Click on the popup, if it appears. 

Neets - DiplayLink - Mac help step 13.png

 

11. Click ‘Open System Preferences’ or go to System Preferences > Security & Privacy > Privacy. NOTE: It is crucial that you click the marked button below, and not the blue button marked blue by default. 

Neets - DiplayLink - Mac help step 14.png

 

12. Scoll down to find ‘Screen Recording’ and mark ‘DisplayLink Manager’, so that it is enabled

Neets - DiplayLink - Mac help step 15.png

 

13. Press ‘Quit Now’.

Neets - DiplayLink - Mac help step 16.png

 

14. Verify that 'DisplayLink Manager' is enabled. Then close the 'Security & Privacy' window.

Neets - DiplayLink - Mac help step 17.png

 

15. Almost there! Open LaunchPad

Neets - DiplayLink - Mac help step 18.png

 

16. Select DisplayLink Manager

Neets - DiplayLink - Mac help step 19.png

 

Congratulations! Picture should now be showing on your display device. You are now ready to use Devio SCR-10 whenever you start your video conference.

See this article for making sure the output devices are configured correctly to your Mac. 

 

Windows

The Devio SCR-10 is powered by DisplayLink™ technology. When using Windows 10, the drivers should be automatically installed when plugging in Devio SCR-10. However if you experience any issues please find and install the latest drivers for Windows here.

NOTE: If you need drivers for Windows 8, Vista or XP please scroll down on the above link and look under the Legacy drivers section. 

Please follow the instructions in the DisplayLink driver installer. 

Congratulations! You are now ready to use Devio SCR-10 whenever you start your video conference.

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