Updating or Resetting Naso Firmware
This article explains how to update or reset Evoko Naso firmware.
Updating
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The most recent Evoko Naso firmware update can be installed using the Devices page of the Biamp Workplace admin portal.
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Each Evoko Naso automatically installs the most recent firmware update when it is first connected and assigned to a Biamp Workplace organization.
Resetting
Resetting the Evoko Naso removes all configuration from the device and returns the Naso to its out-of-box state.
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Power off the Naso by removing the PoE or power cable.
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Remove the cable routing clip from the right side of the back of the device to expose the pin-hole reset button.
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The pinhole reset button is indicated by a ▼ down-arrow.
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Insert a paperclip into the pinhole. You should feel the reset button being pressed.
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Keep the button held depressed while powering up the Naso by reinserting the PoE or power cable.
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After a few seconds, the Naso's status LED border will flash three times.
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Remove the paperclip from the pinhole and allow the reset process to complete.
Once the Naso is reset, reconnect and re-assign it to your Biamp Workplace organization.