Modena FAQ Last updated Save as PDF Overview What is Modena? What are the overall requirements to install/use Modena? What is the difference between Modena Hub and Modena Hub+? How many sessions / rooms / participants can a unit handle? Which devices can I connect? How many? Which laptops, tablets and smartphones can I use? How does Modena guarantee security and privacy? What devices can send audio through Modena? Installation and Networking How do I connect the hub to the company network? Updating from firmware version 3.3 to version 4.0 Does Modena Hub create a dedicated WiFi network? How do I manage the configuration? Can I connect a standard webcam? Or a PTZ camera? Can I connect a TV, projector or other display? Can I connect a codec via HDMI? Firmware and app versions compatibility Which TCP/UDP ports are used by Modena Hub? What are the Wi-Fi specifications, frequencies and channels? Mode of Operation How do users connect to Modena Hub? How can I password-protect a session? Can the participants be in different rooms? Does Modena Hub have a booking system? How can I connect a 'guest' user to a session? What is the default password? How do I customise the Welcome screen on the TV? Wireless Presentation Is Modena Hub a Wireless Presentation System (WPS)? What is a 'Device-to-Device' presentation? What’s the advantage of a 'Device-to-Device' presentation? Can I share content from my laptop? And from my tablet? Can I hide content of my screen while presenting? Can I zoom in on an Android/iOS display? How does the Personal Room feature work? Why are there black horizontal/vertical bands on the received image? Wireless Camera What is the Wireless Camera feature? How do I use the Wireless Camera feature? How do I install the Modena audio and video drivers? Which OS is the Wireless Camera feature compatible with? How do I use the Wireless USB from the browser app? Troubleshooting Does installing or using the software require Admin rights? I use Modena Hub+ as an access point but cannot access the internet I cannot see the hub from Lifesize Cloud software The app doesn't work on Windows 7 How do I reset or restore the unit? I am getting a black screen when receiving on Android I cannot see the Modena virtual drivers The app requires Direct3D and this is not installed The app cannot automatically find the Modena rooms I cannot see the Modena wifi network (SSID) from my computer How do I collect Modena logs? How do I collect the logs from the App? How do I send feedback and system information to Biamp support?