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Biamp Cornerstone

SageVue release notes

This page provides details of SageVue software release versions.


Released April 2022


  • Added support for Devio SCX and Forte X devices, including:
    • Device discovery
    • VoIP support utilizing the new VoIP format
    • 802.1X support
    • Network Configuration Settings
    • Firmware Update
    • Access to the Launch feature for automated room tuning, including:
      • Initiating the Launch process
      • Displaying and downloading the Basic and Advanced Launch Reports
    • Event Scheduling with Launch option
    • Forte X devices also support:
      • Device Profiles
      • Device Security and SageVue Control
  • Multi-factor Authentication (MFA) Support:
    • Email, Text notifications
    • Admin or user-based options
  • Extended device support:
    • Simplified REST API calls in the public interface
    • Additional status information for ATOM and Devio SCR devices
    • Tracking missing and occupied devices for most device types
  • UI Updates:
    • Firmware column added to Devices list
    • Hide, show and order table columns
    • A visual indicator has been added to the firmware update process, so users clearly understand the system is updating
    • Device Type options for Firmware Updates & Network Settings
  • Improved history log with more descriptive information.

Resolved Issues:

  • Resolved issue where not all devices were displayed correctly in Scheduler
  • Resolved issue where importing firmware caused delays
  • Resolved issue where Tesira firmware device list was displayed in random order

Known Issues:

  • LDAP groups may not import correctly when they contain several thousand groups.
  • Devices under SageVue Control with associated expanders, need to have SageVue Control cleared before reconfiguring from SageVue
  • Some Network fields occasionally may not be disabled as expected when DHCP is selected when entering Device Network tab. Effected fields may be editable, however non-applicable changes will not be submitted.

Released May 2021


  • Users can now navigate to the Biamp Privacy policy web page directly from SageVue.

Resolved Issues:

  • Devio devices on remote subnets can now be found in SageVue even if there are no Devio units on the local subnet.

Released December 2020


  • Users can now import lists IP addresses for Devio devices from CSV files
  • Alerts are generated when firmware updates are started
  • Alerts now contain a date and time stamp
  • Device profile out-of-compliance alerts indicate which devices are not compliant
  • The LDAP support has been upgraded for large sites by adding paging support and new search capabilities for LDAP users

Resolved Issues:

  • Improved Devio discovery across subnets
  • Corrected issues related to removing files from the Layout Library

Known Issues:

  • When an existing SageVue installation is updated to the latest version, the permissions for Maintenance users must be manually checked for them to have access to the LDAP Users panel (Settings | User Roles | Settings | View LDAP Configuration).
  • SageVue installations on Windows Server 2019 have required manual reboots, and there is a timing issue that can cause an error to be reported about the Manager status before it has had a chance to start up.


  • Enhanced security features for SSL and TLS
  • Upgraded SageVue support to the latest Tesira 3.16 version
  • The GET Userinfo API has been deprecated. It will work in this version, but support will be removed in future versions. Use the new POST ExtractInfo API command if using SageVue with a RESTful API interface instead.

Resolved issues:

  • Scheduling a firmware update with a Tesira Connect and other devices will generate two scheduled events, one for the TesiraCONNECT(s) and one for the remaining devices.
  • Corrected an issue related to LDAP SSL certificate validation
  • Minor bug fixing

Known issues:

  • If two TesiraCONNECTs are daisy chained together, then FW updates for the TesiraCONNECTs should be scheduled separately.

Released January 2020

  • Added compatibility for Tesira 3.14.1 layouts to be configured from SageVue

Released December 2019

Resolved issues:

  • Added support for the new Atom pin number security feature
  • Added the ability to delete and rename gateways in the cloud

Resolved issues:

  • Added missing Dante faults
  • Fixed user interface allowing a user to exit settings without saving them first
  • Fixed various user interface bugs

Released November 2019

Resolved issues:

  • Fixes an issue with installing SageVue on Windows Server 2012, and issues with intermittent installation failures on other Windows versions.


Released September 2019

New features:

  • Discovery of Cambridge Sound Management QtPro controllers.
  • Display Cambridge Sound Management QtPRO Controller Zone Details.
  • Display and track Cambridge Sound Management QtPro controllers status of online/offline.
  • Ability to clear errors for Cambridge Sound Management QtPro controllers.
  • Ability to track and monitor Device Errors for Cambridge Sound Management QTPro controllers.
  • Discovery of Cambridge Sound Management Dynasound Network Devices.
  • Display Cambridge Sound Management Dynasound devices details.
  • Display and track Cambridge Sound Management Dynasound devices status of online/offline.
  • Ability to track and monitor Device Errors for Dynasound devices.
  • Ability to upload list of devices for Dynasound and QtPro controllers to manage and monitor.
  • SageVue now supports Windows Server 2019
  • Added firmware update support for Biamp Crowd Mics

Resolved Issues:

  • Fixed issue with SageVue enabling the cloud support
  • Fixed Crowd Mics support for the cloud
  • Fixed versioning and filenaming of firmware files to reflect the naming on
  • Fixed UI defects related to the newest release of the Google Chrome Browser

Known Issues:

  • Windows Server 2019 cannot automatically restart system when installing SageVue
  • The Tesira Component wrapper does not get installed intermittently and requires a second install attempt


Released July 2019

New Features:

  • None


  • None

Resolved Software Issues:

  • Batched alerts are now being sent.
  • LDAP user picture is now displayed on login.
  • Device credentials are now sent back to the UI when assigning profiles and scheduling events.
  • Asset groups drop down in devices/systems page expands completely on the first click.
  • When deleting asset groups, the devices in that group are moved to the parent group.
  • Profile Compliance checker works for controlled systems.
  • Any new devices assigned to a profile is now considered compliant unless found otherwise.
  • Serial number for Atom devices are now displayed in devices list before logging in.
  • Installer now works when the main drive is not “C:”.
  • On the About page, the Registered To field is now returning correctly.


Released June 2019

New Features:

  • Pre-compiled Tesira layout files may be used to configure systems from SageVue.
  • The new Layout Library collects a set of Tesira layouts that can be downloaded or used to configure Tesira Systems.
  • Asset Groups: Users can create a hierarchical arrangement and organize systems into the groups. Ex: "West Campus > Building 3 > Floor 2."
  • System and Devices data may be customized and sorted for viewing by right-clicking on the header of the device or system listings.
  • SageVue now supports monitoring for Biamp CrowdMics ATOM devices.
  • Scheduling: Events such as preset recalls, firmware updates, and reboots may be scheduled for Tesira and Devio devices. Devio Auto Setup may be scheduled. Schedules for Tesira preset recalls may be set with recurring schedules. Ex: Configure a recurring nightly preset recall or preset recalls only on weekends.
  • Device Profiles allow administrators to create groups of devices with settings that may be mass-applied or monitored for compliance.
  • With profile monitoring enabled, non-compliant devices generate an alert and display a visible icon in the Device Profile Assign Profile dialog to allow administrators to determine if settings have been changed on any profiled devices.
  • Alert Filtering provides detailed control of which fault alerts are sent to users. Filtering includes the ability to limit alerts to certain asset groups and control precisely which email addresses and SMS numbers to send each different fault alert. Ex: VoIP administrator only receives VoIP-related alerts for a specific location. 
  • Offline activation workflow for facilities that restrict internet access on SageVue host machines.
  • Locate and Audible Locate are available on the Device Info page for supported devices.


  • Improved monitoring and management for Devio devices.
  • Support for Windows Server 2012 R2 and Windows Server 2016
    • Note: Installing user must have local machine admin rights or elevated privilege must be enabled for Windows Installer in Group Policy.
    • Note: Windows Server 2012 R2 must be updated with patch level: "2019-06 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4503276)". Out of date Windows Server 2012 system may experience difficulty installing or operating SageVue.
  • Slight adjustment to menu structure in settings to allow for more items.
  • MAC Address for Tesira devices is now visible in Tesira Device Info page.
  • Search and column settings on Systems and Devices pages are now remembered.

Resolved Software Issues:

  • SageVue may now run on Windows systems with FIPS (Federal Information Processing Standards) compliance requirements enabled.
  • The logged-in user’s profile now displays a picture if they have one.

Known Issues:

  • The current logged-in user must be a local user to display their picture on the upper left. LDAP users will show a default icon.
  • Cannot update firmware on unconfigured protected devices.


Released May 2019

New Features:
  • None
  • None
Resolved Software Issues:
  • Fixed Network settings page device table display when more than 20 items were present. 
Known Issues:
  • Intermittent activation issues for new installations.
  • The user profile picture is not displayed when they are logged in.
  • After an import of the Manager data file, device discovery does not get refreshed with the new network discovery options.


Released January 2019

New Features:
  • None
  • Support for Tesira 3.8 firmware updates.
Resolved Software Issues:
  • Allow users to schedule alert notifications to reduce the number of generated emails.
  • Hostnames without a dot character are now allowed.
  • All Avaya VoIP options under VoIP proxy vendors now function.
  • Corrected a labeling error in the ShoreTel vendor option.
  • Resolved an installer issue that occurred with system drive letters.
  • Resolved an issue with Microsoft Edge when using the Cancel button in the Filter Labels box.
  • Resolved an issue when trying to disable LDAP when set to Simple authentication method.
  • Users can clear all notifications in one operation.
  • Improved the error messages for Gateway IIS issues.
  • Prevented users with no email address or no authorizations from being created.
  • Duplicate user names now generate the correct error message.
  • Corrected the URL to SageVue Help.
  • Slot numbers for VoIP are correctly reported. 
  • Update Firmware checkboxes are now disabled for incompatible devices.
  • View password toggle button in Firmware update page now works when a system row is expanded.
  • Multiple system status messages on the Manage System page now display on separate lines.
  • Device discovery now refreshes with the correct network options after restarting the manager.
  • Device discovery now refreshes with the new network discovery options after an import of a Manager data file.
Known Issues:
  • The user profile picture is not displayed when they are logged in.


Released November 2018

New Features: 
  • There are no new features in this release.
  • There are no updated features in this release.
Resolved Software Issues:
  • Resolved an issue that could cause Manager settings to be lost after a system restart.
  • Corrected an LDAP issue that reported the wrong state when SSL was enabled.
  • Unconfigured VoIP lines no longer affect active line updates.
  • VoIP proxy addresses defined as domain names are correctly supported. 
  • Changes to the SMTP Settings no longer require a page refresh before they can be saved.
  • The ‘Add’ and ‘Save’ buttons now work consistently when setting the SMS Providers.
Known Issues:
  • When multiple users access History simultaneously, the web site can develop a lag time before the data is repopulated
  • When attempting to Cancel from the Filter Labels page in Microsoft Edge, the user will be redirected back to the Login page. This does not occur in Google Chrome, or Mozilla Firefox.


Released October 2018

New Features: 
  • There are no new features in this release.
  • There are no updated features in this release.
Resolved Software Issues:
  • Several installation issues have been resolved, including detecting existing installations of pre-requisites, installing from remote machines, and dealing with existing installations
  • The SageVue Activation program informs users when issues are encountered
  • On the website, the toggle control now remembers its setting for displaying all detected systems vs. only reporting on systems with errors
  • Invalid or unusable firmware files are properly handled
  • Automated firmware downloads are working
  • Duplicated device selections for firmware updates have been removed
  • A potential means for losing History entries has been prevented
  • The About page will properly display registration information after a system restart
  • The Alert settings are now properly transferred when a new Manager file is imported
Known Issues:
  • When multiple users access History simultaneously, the web site can develop a lag time before the data is repopulated
  • When attempting to Cancel from the Filter Labels page in Microsoft Edge, the user will be redirected back to the Login page. This does not occur in Google Chrome, or Mozilla Firefox


First public release, October 2018


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