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Biamp Cornerstone

Retrieving ASCII VoIP logs from the FORTÉ X Web UI

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This article is a specific call-out to the VoIP section of our FORTE X tech note

 

The procedure

  1. While logged into the FORTÉ X web GUI, navigate to the System Maintenance tab: VoIP -> System -> Maintenance
  2. Press Control-Shift-F12 to reveal the Download Logs button.
  3. Select the Debug option in the Log Level field for maximum detail.
  4. Click on the Download Logs button to download the logs. 

Once downloaded, the logs can be viewed using notepad

 

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