Avaya SES configuration for Tesira using SageVue
Biamp’s VoIP-enabled products have the ability to make and receive phone calls over many different Voice-over-IP (VoIP) systems that adheres to the SIP (Session Initiation Protocol) standard. This article details the steps required to configure an Avaya SIP Enablement Service (SES) VoIP system to work with Biamp's Tesira VoIP products and configuring those products with SageVue
Please first review the requirements for using the VoIP web interface to configure a Tesira VoIP endpoint.
Avaya creates and maintains application notes for certified products manufactured by Avaya's DevConnect Technology Partners. Avaya's full application note for configuring an Avaya SES system to use Tesira VoIP endpoints can be downloaded from this link. Information specific to creating the endpoint is below.
Configure Avaya SIP Enablement Service (SES)
Once you have entered this information we can move on to configure the Tesira VoIP endpoint
Accessing VoIP settings in SageVue
- Open a browser and login to your Sagevue webpage.
- Navigate to "Devices" on the right side of your browser.
- Click on the device description of a device running a configuration that has a VoIP interface
- Navigate to the VoIP configuration tab. (If you cannot access the VoIP settings make sure your account has read/write permissions for VoIP settings. More information on user roles can be found on the online SageVue help page.)
- Select the correct interface that adjustments are going to be made on.
- If you'd like to set the same settings on all VoIP interfaces within this device, enable the "Configure all VoIP cards in this device" option. Note that only fields highlighted in yellow can be updated on multiple endpoints at once.
- Under the Network region of the screen, set “VLAN Tagging” to “Enabled” if your VoIP network uses a tagged VLAN. If the network uses an untagged VLAN or no VLAN, leave this value as “Disabled”. If VLAN is enabled, enter the correct VLAN ID.
- Leave “DHCP” set to “Enabled” if the Tesira endpoint will obtain an IP address automatically from a DHCP server. Otherwise, set “DHCP” to “Disabled”, and manually enter an appropriate static IP Address, Subnet Mask, and Gateway for the Tesira.
- Select the Line you are editing
- Set Proxy Vendor to Avaya SES.
- In the Extension field enter in the number form the Primary Handle. (see "Configure Avaya SES", step 4)
- In the Display Name field, optionally enter a name for the extension for Caller ID purposes. Note that this name may be overridden by the proxy server, and therefore may not show up as the Caller ID name.
- In the Authentication User Name (Extension) field enter the number from the Primary Handle field (see "Configure Avaya SES", step 4)
- In the Password field enter the password for the Extension.(see "Configure Avaya SES", step 4)
- In the SIP Proxy Address Enter the IP address of SIP enablement services.
- In the SIP proxy Port Field Verify that the port is correct
- If you’re configuring two lines, select “Line 2” repeat steps 10-16.
- Once all settings have been added, click the Update button and the settings will be written to the Tesira VoIP interface.
- More Advanced features such as transport type, QoS settings, and Local Dial Plan can only be changed via the Tesira software or the VoIP webpage. These settings are optional and often don't need to be changed from their default values.