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Biamp Cornerstone

Apprimo Touch Display does not update GUI / not responsive

 

Clearing the browser cache

If your Apprimo Touch Panel is not responsive or if the GUI will not update, clear the browser cache.

  1. Press the Pinhole Button on the bottom of the panel to bring up the “Pinhole Menu”.
  2. Select “Clear browser cache”.
  3. When the browser cache is cleared, select “Connect to the control system” to establish a connection to the control system and load the GUI.

 

Re-entering the control system IP address

If clearing the browser cache fails to resolve the problem, remove and re-enter the control system IP address.

  1. Go to the “Pinhole Menu” > Application Settings > Biamp Control.
  2. Click the “Clear data”-button and confirm. This will take you to the boot screen again.
  3. Enter the “Pinhole Menu” and press “Control System IP address.”
  4. Re-enter the IP address of the control system.
  5. Select “Connect to the control system” to establish a connection to the control system and load the GUI.

 

 

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