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Biamp Cornerstone

Google Chrome, Mozilla Firefox, and Microsoft Edge unable to load GUI

Updates to Chrome, Firefox, and Edge browsers have lead to that we no longer are able to use the browser cache as usual.

Therefore, it is not possible to load our graphical user interface using these browsers, and there is, unfortunately, no solution available for using these browsers. 

We are seeing this on mobile devices as well, and we have not found a browser, which is not affected by the updates. On Android-based phones and tablets it is from Google Chrome version 71.x.xxxx.xx and forward.

The only way to work around this is to use another browser, e.g. Internet Explorer or Safari.

If a dedicated UI device is a possibility, then use one of the Apprimo Touch Panels or an iOS / iPadOS device with the Biamp Control app.