Unable to load GUI on Google Chrome, Mozilla Firefox
Updates to Chrome and Firefox browsers have lead to that we no longer are able to use the browser cache as before.
Therefore, it is not possible to load our graphical user interface anymore using the Chrome and Firefox browsers, and there are, unfortunately, no solution or workarounds available for using these browsers.
We are seeing this on mobile devices as well, and we have not found a browser, which is not affected by the updates. On Android-based phones and tablets it is from Google Chrome version 71.x.xxxx.xx and forward.
The only way to work around this is to use another browser, e.g. Internet Explorer, Microsoft Edge in IE Mode or Safari on a Mac.
If a dedicated UI device is a possibility, then use one of the Apprimo Touch Panels or an iOS / iPadOS device with the Biamp Control app.