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Biamp Systems

Videoconference clients compatibility

The following is a partial list of popular VC clients that are known to be compatible with the wireless videoconferencing feature of Modena Hub. The VC clients listed here have either been informally tested with Biamp Modena products by Biamp's Modena Support team, or anecdotally shown to be successful in real-world field installations.

Please note that manufacturer specifications can change without notice. Biamp strives to continuously test third party software and keep the compatibility list up to date, but is not always made aware of changes made by third parties to the software referenced, and therefore Biamp cannot guarantee compatibility with any of the products listed on this page. For more information please contact support@biamp.com

Echo Cancellation

Modena does not provide embedded Acoustic Echo Cancellation (AEC) capabilities.

To avoid unwanted echoes at the far end, Modena is required to work in combination with AEC-enabled hardware. This can be either a DSP (Biamp Devio, Biamp Tesira), a speakerphone, or an all-in-one camera.

In some cases, also a software echo cancellation can be obtained with the use of videoconference clients (Zoom, Microsoft Teams). When used in combination with Modena, the effectiveness of this solution varies greatly depending on several factors that can also change over time, and cannot be guaranteed in any way.

List of community tested videoconferencing clients 

 

VC client Modena
desktop app
on Windows
Modena
desktop app
on MacOS
Modena
browser app
on Windows
Modena
browser app
on MacOS
BlueJeans Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Cisco WebEx Yes No
(see below)
Google Chrome
Mozilla Firefox
Microsoft Edge
No
(see below)
Citrix GoToMeeting Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Google Hangouts Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Google Meet Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Lifesize Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Pexip webRTC Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Skype Yes No
(see below)
Google Chrome
Mozilla Firefox
Microsoft Edge
No
(see below)
Skype for Business Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Slack Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
StarLeaf No Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Teams Yes No
(see below)
Google Chrome
Mozilla Firefox
Microsoft Edge
No
(see below)
TrueConf Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
TurboMeeting Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Wildix webRTC Yes Yes Google Chrome
Mozilla Firefox
Microsoft Edge
Google Chrome
Mozilla Firefox
Microsoft Edge
Zoom Yes Yes, from Zoom version 5.1.1
(see below)
Google Chrome
Mozilla Firefox
Microsoft Edge
Yes, from Zoom version 5.1.1
(see below)

 

Modena Compatibility With WebEx on MacOS

There is a known incompatibility of Modena Hub with WebEx on MacOS.

Workaround: use the browser-based version of WebEx

Modena Compatibility With Skype on MacOS

There is a known incompatibility of Modena Hub with Skype version 8.60 (May 2020) and later. Skype does not allow the possibility to load any 3rd party virtual driver, which includes the wireless A/V driver of the Modena.

Workaround: launch Skype version 8.59

Modena Compatibility With Teams on MacOS

Current compatibility is on audio only.

The July 2020 update of Microsoft Teams for MacOS (version 1.3.00.18164) doesn't allow loading the Modena virtual driver, blocking the possibility to receive the video stream from the camera connected to the hub.

Workaround: use the browser-based version of Teams

  • Log-in into Microsoft Teams directly from the browser without using the app:
    https://teams.microsoft.com/
    Supported browsers include Edge, Chrome and Firefox

Modena Compatibility With Zoom on MacOS

Modena Hub is compatible with Zoom client versions 5.1.1 and later.

There was a known incompatibility of Modena Hub with older Zoom versions 4.6.9 - 5.1.0 (April - June 2020), that didn't allow the possibility to load any 3rd party virtual driver, which includes the wireless A/V driver of Modena Hub.

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