Lenovo TSC2-IP Installation, Setup, and Configuration
Biamp UCC-Lenovo TSC2-IP - MTR
Biamp UCC-Lenovo TSC2-IP - Zoom
Pre-Installation
Important!
Obtain the required setup information beforehand for easier and faster setup once the device is installed.
1. Click one of the links below and download the Teams or Zoom fillable checklist form.
2. Submit the form to your IT department or network owner.
3. The IT department or network owner will provide the following information:
- Device name
- Windows account username and access password
- Teams or Zoom account
Teams Checklist Zoom Checklist
Intended Use and Capability
The Biamp UCC-Lenovo TSC2-IP host Teams or Zoom UC meetings in AV-equipped rooms. They include a TSC2-IP Touchscreen Display for system operation with pre-installed UC software. The TSC2-IP runs on 11 loT. The system is controlled by the TSC Gen 2 Core.
Minimum Hardware Requirements
- At least one external display with cable for HDMI-out connection
- Keyboard and mouse
- RJ45 Ethernet cable
- HDMI cable for HDMI-in connection
Compatible Biamp Devices
ThinkSmart Core2 and Controller systems integrate AV via USB or IP for the following Biamp products:
- Parle VBC 2500a/2800
- Parle ABC 2500a
- Parle CBC 2500 CM/PM
- Parle SBC 2
- Vidi 100/150/250/280
- TesiraFORTE
- TesiraFORTE X 400/800/1600
- Devio SCR-10/SCR-20/SCR-25
- Devio SCX 400/800
- EX-UBT
- USB 200
- MPX 250
Core Installation Guide
The display touchscreen is designed for placement on flat surfaces like tabletops or desks with the Core computer nearby. Wall-mount and under-table installation options are also available. Click on the link below for instructions.
Click here to download: TSC2-IP System Installation Guide
Connecting IP Devices
See the next section for connecting TSC2 devices.
Included in the Box
- Gen 2 Core
- IP Controller Touchscreen
- Link Box
- 6-meter (20') CAT5e Cable
- 3-meter (9.8') USB-C BYOM cable
- 2-meter (6.4') HDMI Cable
- 1-meter (3.2') HDMI Cable
- 1-meter (3.2') USB 3.0 Type-B to USB Type-A Cable
- AC Power Adapter (x2)
Once the Core and IP Touchscreen are installed, connect to the room AV devices using the steps below.
Gen 2 Core Setup
Making the connections
Check the compatibility and requirements of peripheral devices as well as their connection types.
1.-2. Unscrew, slide out, and lift the Core cover.
3. Locate the ports on the Core unit.
4. Insert the cables and verify the connections are secure.
5. Slide the cover on and secure with the screw.
6. Go to the next section to set up the Link Box.
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Setup Examples
Small Conference / Huddle Rooms
Medium / Large Conference Rooms
Link Box Setup
Follow the steps below to install the Link Box with the TSC2-IP system.
1. Place the Link Box near the host computer (ThinkSmart Core2). Ensure that the host computer is connected to the internet.
2. Connect the 1-meter (3.2 feet) USB 3.0 Type-B to USB-A cable.
- Type-B side to the Link USB-Host port.
- USB-A side to the host device (ThinkSmart Core2) USB-A port (use the USB-A under the Power port).
3. Use the cables to connect the devices to the corresponding ports on the Core. Be sure that the connections are properly inserted and secured.
4. Connect 5m (16.4') CAT5e cable to the Controller (RJ45 port).
5. Connect the 1m (3.2') HDMI cable.
- To the Link HDMI Out port.
- To the Core HDMI In port.
6. The Channel ID Switches can be ignored and do not have any function
7. Connect the AC Power adapter
8. A green light on the RJ45 indicates that the Touchscreen and Link are connected.
9. Go to the next section for Touchscreen Setup.
Controller Touchscreen Setup
Follow the steps below to install the Controller touchscreen for the TSC2-IP.
1. Place the Controller on a conference table or any location with easy accessibility.
2. Connect the CAT5e cable to the Ethernet from the Link (RJ45) port.
3. The Channel ID switches can be ignored and do not have any function.
4. If planned, connect the HDMI cable to the HDMI Capture port to a PC system HDMI port.
5. The Controller does not require a separate AC Power Adapter. Power is supplied by the CAT5e PoE cable from the Link.
6. If the green light on the RJ45 connector is On, the Controller and Link are connected.
7. After connecting the Link to the Core, the touch display powers on in about 15 seconds. If the display remains inactive for more than 60 seconds, disconnect and reconnect the CAT5e RJ-45 cable. This is only required during the initial installation.
Important! Once the connections are secure, go to the Software Deployment Procedure section.
Software Deployment Procedure
Important! This section is required for all TSC2 systems.
Have the completed IT or network owner's checklist handy to enter the required information during software deployment.
1. Connect a keyboard and a mouse to the Core for easier setup instead of using the touchscreen user interface.
2. Turn on the Core to display the login screen. This will also display on the room's large display screen.
- Ensure the Core maintains a stable connection to the internet as the system may require firmware updates.
3. Use the Microsoft Windows credentials provided to set up the Core's login credentials.
4. Follow the on-screen instructions to set up and configure the Windows account.
- The Lenovo ThinkSmart Manager setup is optional and can be skipped initially, but it is necessary to enable BYOM capability.
- Once Windows is set up, the Core will default to either Teams and Zoom. This is dependent upon the model ordered.
- For Teams, change the default administrator password to the one provided on the checklist.
- Follow the on-screen setup instructions using the information from the checklist.
- For Zoom, sign into the application using the code provided in the checklist.
5. Once the accounts are set up, ensure that the Core recognizes any connected peripheral devices in the Settings menu.
6. Test to verify the proper functioning of Teams or Zoom by joining a test meeting, testing audio and video functionality, and verifying network connectivity.
To enable BYOM functionality - Utilize the ThinkSmart Manager portal and set up an account if you haven't done this previously.
1. Go to the ThinkSmart Manager portal and follow the on-screen instructions to create an Organization ID
2. Log in to the ThinkSmart Manager.
Note: Ensure that your device is connected to the Internet during the process.
3. Go to Device Manager → Devices. Click +, choose your device, and then follow the on-screen instructions on the portal to complete the process.
Note: The device information is displayed on Controller.
After successfully adding the device to ThinkSmart Manager, a Windows administrator password will be automatically created by ThinkSmart Manager. The administrator password is for future device maintenance and operation.
4. You can manage/change the password: Go to Configuration → Windows and then follow the on-screen instructions. You can change it to match the one given to you on the Teams/Zoom checklist for consistency. Keep a record of the password for future device administration changes.
5. Once the device is added to your organization - Go to Profile → Organization Account → Configurations → Edit.
6. Select USB Peripheral and Display (Recommended) from the BYOM Mode drop-down list and select Save.
7. Then, go to Feature Controls to turn on BYOM Mode as needed. This is a toggle setting - you can disable BYOM the same way.
Reset Lenovo Warranty Period
Align the warranty to the date of purchase from Biamp here.