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Biamp Cornerstone

VBC 2500 unresponsive / "bricked"


Is it dead, Jim?

Sometimes following a firmware update, or when using a USB switcher with host devices running unsupported Operating Systems, Parle VBC 2500 can get in a weird state waiting for a conversation that never happens.



  • Verify the latest version of Camera Controller Software is downloaded and installed -
  • Connect directly to the Parle VBC 2500 with your Windows or Mac PC via USB. (you should hear the connection noise)
  • Power cycle the Parle VBC 2500

No good? Try a factory reset while still directly connected via USB. Hold the VBC Launch button for approximately 15 seconds to factory reset.


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