VBC 2500 unresponsive / "bricked"
Is it dead, Jim?
Sometimes following a firmware update, or when using a USB switcher with host devices running unsupported Operating Systems, Parle VBC 2500 can get in a weird state waiting for a conversation that never happens.
Solutions?
- Verify the latest version of Camera Controller Software is downloaded and installed - https://support.biamp.com/Parl%C3%A9...oller_software
- Connect directly to the Parle VBC 2500 with your Windows or Mac PC via USB. (you should hear the connection noise)
- Power cycle the Parle VBC 2500
No good? Try a factory reset while still directly connected via USB. Hold the VBC Launch button for approximately 15 seconds to factory reset.