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Biamp Systems

Reset Netgear GS7xxT AVB switch to Biamp default

This article explains how to reset the Netgear GS724Tv3, GS724Tv4 and GS716Tv3 network switches to the Biamp factory default configuration.

Using the "factory default reset" procedure within the Netgear switch alone will not reset the switch back to a state where AVB will pass through it.  In addition, the Biamp config file must be loaded to the switch.

There are two versions of the GS724T switch that are compatible with AVB, the GS724Tv3 and the GS724Tv4.  It is very important that you use the correct config file for each switch. You can identify which version of the switch you have by following the instructions at this article: Identifying Netgear GS724T switch version.

Please be aware that this tech note applies to a specific AVB-compliant version of the Netgear GS7xxT switch. If the switch was not purchased with an AVB license installed, the following procedures will not convert a non-AVB switch to an AVB switch.

Check firmware version

It's important that the switch is running the correct firmware version. The firmware version is different depending on which version of the switch you have:

  • Netgear GS724Tv3 - correct firmware version is 5.0.3.5
  • Netgear GS724Tv4 - correct firmware version is 6.3.1.4
  • Netgear GS716Tv3 - correct firmware version is 6.3.1.4

Use the instructions at Identifying Netgear GS724T switch version to determine your switch version. If the firmware running on the switch is not the correct version (even newer versions can cause problems), follow the instructions below to update it:

  • Download the correct firmware file to your computer, depending on your switch version:
  • Change your computer's IP address to a static address in the 192.168.0.xxx range.
  • Connect to the web interface on the switch (open a web browser and navigate to the IP address of the switch, which is 192.168.0.239 by default). If you don't know the IP of the switch, you can use Netgear's SmartControlCenter software to discover it.
  • Log in with the password. The default is "password".
  • Click on the Maintenance tab.
  • Click on Download.
  • Click on HTTP File Download.
  • Ensure that File Type is set to Archive, and Image Name is set to image1.
  • Click on the Browse... button and locate the firmware file you previously downloaded.
  • Click on the APPLY button on the bottom-right of the screen. Wait for the file transfer to complete, and then confirm that the firmware version of the switch has updated to the correct version.

Reset procedure

To reset the switch to Biamp default, use the link below to download the configuration file for the GS724T switch and save it to your computer.  Note that each configuration file will only work for the correct version of the switch. Please check which version of the switch you have, and download the appropriate config file using the links below:

After you download the file, follow these instructions to reset the switch:

  • Ensure that your computer's IP address is set correctly so that it has access to the switch.  The switch's default IP address is 192.168.0.239, or it will accept an IP address from a DHCP server, if one is present.
  • Using your web browser, navigate to the IP address of the switch.  The default is 192.168.0.239. If you don't know the IP of the switch, you can use Netgear's SmartControlCenter software to discover it.
  • Log in with the password.  The default is “password”.
  • Click on the Maintenance tab.
  • Click on Download.
  • Click on HTTP File Download.
  • Change File Type to Text Configuration – this can take several seconds to happen.
  • Click on the Browse… button.
  • Locate the configuration file that you previously downloaded to your computer and select it.
  • Click on the APPLY button.
  • After a few seconds, the web page will refresh and the switch will begin to apply the configuration file, which can take up to 30 seconds.  At this point, close the web browser, wait 30 seconds, and then launch the web browser again.
  • The config file will reset the static IP address of the Netgear switch to 192.168.0.239.
  • Power cycle the Netgear switch. Some of the changes will not take place until a reboot has occurred.

 

Please note that on occasions, settings not covered in the config file could have been modified in the switch by the user, thus resulting in unexpected behavior even after performing the reset procedure described above. If that is the case, it is recommended that the switch be first reset to factory defaults (either through the switch's web interface Maintenance section or the hard button on the switch's front panel labeled Factory Defaults), and then loaded with the Biamp config file. 

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