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Biamp Systems

Finding Tesira MAC addresses

This article describes how to find the MAC addresses associated with a Tesira unit.

Ethernet port

To find the MAC address of the Ethernet port, go to Device Maintenance.  Select the desired device in the Device List, and then click Network Settings.  Ensure that the Control Network tab is selected, and click Interface Status.  Note the MAC address listed in the Interface Status window:

Ethernet MAC.PNG

AVB ports

To find the MAC address of the Primary and Secondary AVB ports, go to Device Maintenance.  Select the desired device in the Device List, and then click Device Information.  Note the MAC addresses listed at the bottom of the Device Information window:

AVB MAC.PNG

VoIP port

To find the MAC address of the VoIP port on a Tesira SVC-2 card or a TesiraFORTÉ, you need to be connected live to the system.  While connected to the system, open the VoIP Control/Status block and choose the Network tab:

VoIP MAC.PNG

Dante port

To find the MAC address of a DAN-1 card, go to Device Maintenance.  Select the desired device in the Device List, and click Network Settings.  Select the DAN-1 tab at the top of the window.  Click the Interface Status button at the bottom of the window.  From this window, you can find the MAC address of both the primary and secondary Dante ports by selecting the desired Interface ID:

Dante MAC.PNG

The MAC address of the DAN-1 card can also be obtained using Dante Controller software.

CobraNet port

It is not possible to obtain the MAC address of an SCM-1 card via Tesira software.  To find the MAC address of an SCM-1 card, please use CobraNet Discovery software.

AVB Remote Expanders

AVB remote expanders have 3 associated MAC addresses.

To discover the MAC address of an AVB remote expander device use the Device Maintenance > Remote Devices > Network Settings tool. The MAC address is shown in the Information section. This method does not work for the EX-Logic.

The Control MAC address is not displayed but should equal the Primary AVB MAC Address minus 1.

Expander MAC.PNG

Non-AVB Remote Expanders

To acquire the MAC address of an EX-Logic you will need to poll for the ARP address.

To find out the MAC address of any device connected to your PC you can check the ARP table. To do this:

  • Open a Windows command prompt (Start menu > type "cmd")
  • In the command prompt, ping the EX-LOGIC (ping 169.254.xyz.xyz)
  • In the command prompt, enter the command: "arp –a"
  • In the list that is printed out, find the IP address of the EX-LOGIC, next to it will be the corresponding device's MAC address.

Alternately, if you contact us at Biamp Support via phone or email with the device serial number, we can look up the MAC address for you.

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