Biamp Workplace Overview
In a hurry to get started? Please see our Getting Started with Biamp Workplace procedure articles.
What is Workplace?
Biamp Workplace is a cloud-based platform that allows you to create organizations for monitoring and managing audiovisual and space-booking systems. These organizations are built around locations where your Biamp AV and booking equipment is installed.
What you can do with organizations
Once an organization is established and devices are connected, you can:
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Monitor and manage connected Biamp audiovisual and space-booking devices. This includes...
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Remotely rebooting devices individually or in batches
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Remotely updating firmware
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Remotely viewing status and events, and more
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Manage location licenses that enable monitoring, managing, and booking functions.
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Configure booking options and parameters for booking resources.
- Create user aids such as map screens that show the locations of bookable spaces and descriptions of each space and its features.
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Add or remove locations, devices, and licenses to match your Workplace organization to your changing physical locations and hardware systems.
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Add or remove users and admins as the organization's membership changes.
How-it-works overview
Are you setting up an organization?
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Create an account on the Biamp Workplace admin portal.
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Set up a Workplace organization.
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Add locations to the organization — sites, buildings, parking lots, zones, floors, bookable work desks, conference rooms, and parking spaces.
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Acquire and assign one license to each location in the organization where you will assign audiovisual or bookable space devices.
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Download and install the Biamp Workplace Booking mobile app to discover and add booking devices to the organization. Download and install the Biamp Workplace Connect desktop application to discover and add audiovisual devices to the organization.
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Discover and assign supported audiovisual and space booking devices to your organization's Workplace locations.
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Configure global space booking settings for the organization. For example, set when booking assets can be booked across the organization, hours of operation, digital identification requirements, and more.
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Set the booking parameters of top-level location that do not use the organization's global settings. For example, hours of operations for a specific building or site.
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Sync your booking devices with Outlook or Google Meeting calendars if you have purchased Booking Plus Licenses for your booking device locations.
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Add users and admins to the system, assign them roles, and send invitations.
You can now manage the organization, its users and licenses, monitor and manage the AV and booking devices operations remotely or on-site, and grow the system as needed.
Will you be running or administering an existing organization?
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Create an account in the Biamp Workplace admin portal and sign in.
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Ask the organization owner for an invitation to the organization. They will need the email address you used when creating your Workplace account to invite you to the organization and set a role for you.
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Familiarize yourself with the Workplace admin portal and its user interface.
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Download and install the Biamp Workplace Booking mobile app to discover and add booking devices to the organization and admin them.
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Download and install the Biamp Workplace Connect desktop app to discover and add audiovisual devices to the organization.
You can now manage and monitor devices connected to the system, configure them, manage users and licenses, and add new booking and AV devices.
Will you be applying to resell Biamp Workplace location licenses?
Biamp sells Workplace licenses through authorized resellers. If you would like to become a distributor or reseller, please see: Workplace License Manager Portal
Biamp Workplace software tools
Workplace-supported product families
Biamp Workplace functions
Acquiring licenses
Purchase licenses for organizations from authorized Biamp resellers. To find an authorized reseller and obtain a quote, please fill out the form found on the Biamp website page: Product Catalog Information or Purchase Request.
For more information on purchasing, what licenses do, assigning, and where purchased licenses can be found in the Biamp Workplace admin portal, please see our article: Acquiring Licenses for an Organization
Available Workplace integrations
Previewing the APIs
Biamp Workplace APIs can be previewed by:
- Creating a Biamp Workplace account
- Connecting to the API library. Please see, Biamp Workplace API Connection Requirements
- APIs may then be viewed over the connection, or you can generate up-to-date documentation on the available APIs using commonly available tools such as Magidocs.
Processes and guides for getting started
For detailed procedures on how to set up and populate a new Biamp Workplace organization, please see: Getting Started with Biamp Workplace
Operation procedures
For articles on managing and growing existing Workplace organizations, see the Operating Biamp Workplace section.
Function locations in the Biamp Workplace admin portal
Please see the Biamp Workplace Admin Portal Function Locations article.