Biamp Workplace Overview

About Workplace

Biamp Workplace allows you to create system-administration organizations built around locations where your Biamp audiovisual and booking equipment is installed.

A site with multiple buildings.

Workplace-supported product families

Biamp Workplace functions

These apply to all Biamp Workspace-supported devices:

Create organizations

Create and set up nested locations within organizations
- Sites and buildings
  - Floors
    - Rooms, desks, and parking spaces

Discover and assign devices to organization locations (requires being on-site where the devices are located)
- Discovering and assigning Evoko booking system devices requires the Biamp Workplace Booking mobile app with administrative access to the organization devices will be added to. The app is available for Android and iOS.
- Discovering and assigning all other Biamp workplace-supported devices, such as audiovisual system devices, requires the Biamp Workplace Connect desktop application (available for Windows and macOS).
Remotely manage location licenses that have been assigned to an organization
- Each location in an organization must have an active license assigned to it in order to manage and monitor connected devices.
Remotely manage and monitor devices assigned and connected to an organization
- Status of the device (online, missing, etc.)
- Firmware status (Up to date, No latest version)
- Errors presently detected
- CPU load
Create site maps and guides for end-users

Evoko booking functions

In addition to the general functions previously listed, you can:

Remotely configure Evoko room, desk, and parking space booking devices.
Remotely manage Evoko room, desk, and parking space bookings in an organization.
View usage analytics for booking assets

Assigning licenses to organizations

Distributors, resellers, or purchasers who wish to assign licenses to an organization must sign up for access on the BIamp Workplace License Manager portal.

Please see: Workplace License Manager Portal

Processes and guides for getting started

An overview of setting up and building out a Biamp Workplace system.

1. Creating an account

To use Biamp Workplace, you must create an online account. Go to https://workplace.biamp.app/ and follow the prompts to create a new account or sign in to an existing one.

For more information please see Create a Workplace Account.

2. Creating an organization

After creating a Workplace account, you will be given options for creating a new organization or joining an existing one. An organization is an administrative system consisting of a location or locations that booking, audiovisual, and other devices can be assigned to. The organization is used to monitor and manage devices once they are assigned to it and have been licensed. The organization can be as simple as a single floor with a conference room and a couple of bookable work desks or parking spots to campuses with multiple buildings, each populated with audiovisual devices and bookable spaces.

Please note:

The person creating the organization is the initial system owner.
You will be able to invite organization owners and administrators users to the organization as well as end-users after it is created.
You can create multiple organizations using your account.
You will need the Organization ID supplied by a system administrator to join an existing organization.

You can further customize the organization using the Settings menu after the organization is created using the Operations with Biamp Workplace procedures.

For additional information on creating an organization please see the setup guides section below as well as the article: Create an Organization

3. The setup guides

Biamp Workplace comes with two internal guides. These walk organization owners and administrators through the operations of setting up Evoko room and desk-booking systems in a newly created organization to the system. These guides can be found in the left-most pane on the Biamp Workplace's dashboard page.

These guides are single use, however, fresh guides will be available each time you set up a new organization.

The "Get started guide"

Add device and software licenses.
- Devices and other end-user resources must have licenses entered into the system to connect and make them bookable.
Add locations where devices will be installed.
- These locations take the form of buildings and floors within those buildings.
- For more information on locations, their properties, and uses, please see the Locations Overview article.
Add resources to manage the system.
- Resources take the form of bookable rooms and desks located on the floors of your organization's buildings.
Download the "Workplace Booking app" from a major app store.
- The Booking app is used for adding room and desk manager devices to Biamp Workplace.
- For more information please see the Workplace Booking Mobile App article.
Find and add Evoko booking devices to the system using the Workplace Booking app.
- This requires being onsite and using an NFC-enabled phone to connect with the booking device at close range. For example, taping the phone on a Naso room manager panel.

The "Other actions" guide

Invite users
- Invite users and assign end-user and admin-user roles.
Add floor plans
- Add user-facing floor plans to make locating desks and rooms easy for system users.
Add overview screens
- These are simple, intuitive screens that aid visitors and occupants in navigating the system.

For more information, please see our in-depth article on using the Other Actions Guide

Operation procedures

For articles on managing and expanding an existing organization see the Operations with Biamp Workplace section.

Major function locations in the Biamp Workspace UI

The major functions in the Biamp Workplace web portal are located on the navigation pane on the left side of your organization's administration console. Administration consoles can be reached from Biamp Workplace's homepage.

Please see the Functions and User Interfaces article for more information.

The complete navigation pane