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Biamp Systems

Extracting a configuration from a Vocia system

This article explains how to connect to and extract a configuration file from a Vocia system.  Depending on the network structure and the type of Vocia system, there are several different methods available.

Understanding the network connection path

The method used to connect to a Vocia system largely depends on whether that Vocia system includes a Vocia MS-1 message server.

If the Vocia system does not have an MS-1, the PC will connect to the CobraNet network and communicate with all Vocia devices independently.  If the Vocia system includes an MS-1, the PC will connect to the Ethernet control network and communicate only with the MS-1.  In this case, the MS-1 will pass on communication to the individual Vocia devices on the CobraNet network.

See "Connecting to an MS-1" in the Vocia software's Help file for more details.

no MS-1.PNG with MS-1.PNG
multiple worlds single LAN.PNG multiple worlds multiple LANs.PNG
Some possible Vocia network configurations.

No MS-1's in system

Discover and extract via CobraNet

This will guide you through the basic steps on connecting via CobraNet to a running Vocia system (without an MS-1). You must use CobraNet to discover the system.

no MS-1.PNG

Create a new Vocia project

  1. Launch the Vocia software.
  2. You will encounter a login screen. Simply click the OK button to proceed.
  3. Once the software has fully opened click on the "New Project" icon. The icon is located on the tool bar at the top left. This will launch the New Project Wizard. The New Project Wizard will ask you to name your new Universe and World. Give your new Universe and World any name you would like and click Next.
  4. Select the NIC (Network Interface Controller) that will be used to connect to the Vocia system. Make sure you select your LAN connection.   
  5. You will get a confirmation screen listing the details you have just entered. Click Finish.
new project wizard.png new project wizard - NIC.png new project wizard - finish.png
New Project Wizard

Extract the system configuration

  1. Now you can extract the running Vocia system into this blank project. Plug your computer's LAN connection into an available port on a CobraNet switch.
  2. Click the "Online" button File:/C:\Users\NBRISB~1\AppData\Local\Temp\msohtmlclip1\01\clip_image002.jpg located on the toolbar. Selecting it will cause the Vocia software to connect to the network and attempt to discover any Vocia devices that are present on the network.  No configuration data will be sent by the software using this command; however any discovered Vocia device will report Configuration Status and Firmware Version back to the software.
  3. Now look at the bottom right side of the software, you should see something similar to the following message: File:/C:\Users\NBRISB~1\AppData\Local\Temp\msohtmlclip1\01\clip_image004.jpg  Double-click on the message, this will open a new dialog wndow. Devices that are found on the network but that are not in the currently loaded project file will populate the Discovered Devices dialog.

discovered devices.png

  1. You will now add the discovered devices on your network to your new project file. Click “Select All” and finally “Include in Project”.
  2. You should now see the devices in your project. At this point you only have the devices, and not their running configuration.

discovered devices 2 in project.png

  1. To extract the configuration click on the “Extract Configuration” File:/C:\Users\NBRISB~1\AppData\Local\Temp\msohtmlclip1\01\clip_image002.jpg button on the tool bar. This will bring up the Extract Configuration window. This function gives the user the ability to ask all devices for current configuration and then extract that configuration for use in the Vocia software.  All configuration data stored in the selected devices will be extracted and will populate the project file.
  2. Click on the “Begin Acquisition” button. This will then display which devices are configured. By default, everything will be marked for “Import into project”. At this point, you can simply click OK.
  3. You are now connected to the system with your project file and have acquired the configuration.

NOTE: If there are MS-1's in the system you can obtain the IP address of the MS-1 via CobraNet but you will not be able to extract the configuration files off the MS-1 over CobraNet.  After discovery, the MS-1 will force the system connection to Ethernet. Follow the guide below to extract the system from the MS-1 via Ethernet.

MS-1's in system

Discover and extract a single World via Ethernet

with MS-1.PNG

To extract the configuration for a Vocia system with an MS-1 in it, you will need to connect to the system via Ethernet.  This section deals with extracting the configuration from a single-world Vocia system.

Create a new Vocia project

  1. Launch the Vocia Software.
  2. You will encounter a login screen. Simply click the OK button to proceed.
  3. Once the software has fully opened click on the "New Project" icon. The icon is on the tool bar located at the top left. This will launch the New Project Wizard. The New Project Wizard will ask you to name your new Universe and World. Give your new Universe and World any name you would like and click next.
  4. Select the NIC (Network Interface Controller) you will be using to connect to the Vocia system. Make sure you select your LAN connection.
  5. You will get a confirmation screen listing the details you have just entered. Click Finish.

Extract the system configuration

  1. Manually add an MS-1 to this new World by right-clicking on the new World’s Servers folder and selecting Add MS-1.

new MS-1.PNG

  1. Enter the IP address and Device ID information for the remote MS-1. The device should show up online after this step.                     
  2. Choose "Extract Configuration From System" from the Vocia toolbar. The Configuration Comparison screen and the Extract Configuration from System screen now show a World to be extracted.
  3. Notice that the Configuration Status has turned yellow. This indicates that the file on your computer does not exactly match the configuration loaded in the Vocia system. To update the MS-1 to the current configuration select "Send Configuration to System" from the Vocia toolbar. (Note that if your device firmware is not up to date with the software version you will be required to update it before you will be allowed to send configuration. See the "Update Firmware" section of the Vocia software's Help file for more details on this process.)
  4. Once the configuration has been uploaded you should see a Universe containing a single World system with a green Configuration Status.

Discover and extract multiple Worlds via Ethernet

To discover and add an existing single-World paging system, running on a remote MS-1, to a Universe with one or more Worlds already in it you will need to know:

  • How many Worlds need to be added to the Universe.
  • How many MS-1's are in each of the Worlds.
  • The IP addresses of each MS-1.

 

2 worlds via Ethernet.PNG

In these steps you will include the additional World's MS-1 in the online design and extract the configuration from their system into the online system. You will need to repeat this process for each World you wish to discover and add into your Universe.

Extract the system configuration

  1. Add a new World to your online system by right-clicking on your Universe and selecting "Add World".
  2. Manually add an MS-1 to this new World by right-clicking on the new World’s Servers folder and selecting "Add MS-1".
  3. Enter the IP address and Device ID information for the MS-1 that belongs to this new World.  The device should show up online after this step.                 
  4. Choose "Extract Configuration From System" from the Vocia toolbar.  Take notice that the Configuration Comparison screen and the Extract Configuration from System screen now shows two Worlds to be extracted (or more if there are more than two Worlds).
  5. Notice that the Configuration Status has turned yellow.  This indicates that the file on your computer does not exactly match the configuration loaded in the Vocia system.  The reason for this is that although each MS-1 has a configuration loaded, they do not know about each other.  To update the MS-1’s to the current configuration select "Send Configuration to System" from the Vocia toolbar.
  6. Once the configuration has been uploaded you should see a two (or more) World system with a green Configuration Status.

Firmware and Software

In addition to errors that may occur on devices, other Vocia behavior and guidelines needed to be respected to guarantee correct system operation.

The most important rule is that Vocia has been designed such that the firmware and software versions must always be in step with each other.

To update firmware, first download both the software and firmware files, install the updated software and the use it to update the firmware of all devices on the network. See the "Update Firmware" section of the Vocia software's Help file for more details on this process.

Firmware paths.PNG

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