Functions and their User Interface Locations
Administration console function locations
Major functions in the Biamp Workplace web admin portal are found in the expandable pane on the left side of each organization's administration console.
System management and configuration tabs
Insights
Analytics for the current organization can be found under Insights. This includes information on active incidents, device statuses, expiring and activated licenses, historical insights, booking utilization insights, as well as a table showing all current bookings.
Locations
This is where you build and modify organizations, add top-level and sub-level locations, and configure booking options for individual spaces. Top-level locations can include sites and buildings. Sub-locations include floors and parking lots, as well as bookable work desks, meeting rooms, and parking spaces. Booking configuration options include setting the default screen content and screen brightness options for individual room booking devices, and generating QR-code labels to allow QR-code check-ins. The latter function is often used to create QR-code labels for bookable parking spaces.
Bookings
Current bookings for rooms, desks, and parking spaces can be viewed and managed here.
Overview screens
Overview screens showing booking and system information for users can be added, activated, and managed under this tab. This includes providing floor plans showing the physical location of rooms and desks.
Devices
Monitoring and management functions for your organization's Workplace-compatible devices are found here. Each device assigned and connected to the organization is listed here, displaying the device's type, model, serial number, its assigned location, device status, firmware, incidents, and any entered description.
Users
This table allows organization admins and owners to add users to the organization and assign roles. Additionally, it provides two identity-related means for users to check in at desks and rooms.
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PIN Code (currently in Beta): You can assign a PIN code to the user. This allows the user to use the PIN for checking in on booking devices running a compatible firmware version.
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RFID Tag: An assigned RFID tag allows the user to check in and identify themselves at a Kleeo-equipped desk.
Licenses
This tab enables assigning Manage & Monitor and Booking licenses to locations in the organization.
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A Booking or Booking Plus license is required to make booking devices assigned to the location bookable.
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A Manage & Monitor license enables the management and monitoring options for audiovisual devices assigned to a location.
Settings
Three major configuration areas can be found under Settings.
Global desk and parking space booking settings
Booking durations: Allows you to set granular limits for desk or parking space bookings.
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Limiting how far out in days a desk or parking space can be booked, as well as defining the time used as the start of each day.
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Limiting how long a desk or parking space can be booked for in hours.
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Setting a default book duration.
Check-ins: Additionally, there are options for setting when and how a user can check into a desk or parking space.
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Set a time limit in minutes for how early users can check in to a booked space or desk.
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Set the latest time in minutes for how late users can check in to a booked space or desk.
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Allow users to check in remotely using their phones (Biamp recommends against enabling this feature, which is set to off by default).
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Allow users to check in by scanning a desk or parking space QR code with their phones.
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Allow automatic check-ins when users arrive at their desks or parking spaces.
RFID Identification: These check boxes enable identification requirements for users checking in using an RFID tag. Biamp recommends only activating these for large, shared, or public organizations.
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Require Identification to book. Anonymous bookings are the default setting for Biamp Workplace.
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Require identification to check in. Note that enabling this setting prevents automatic check-ins.
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Require identification to extend or check out.
Notifications: Sets a time in minutes for sending out a late arrival notification to a user who has not checked in.
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A setting of 0 minutes disables notifications.
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The default setting is 15 minutes for late arrival notifications.
Global room booking settings
Booking durations: Allows you to set granular limits for a room.
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Limiting how far out in days a Naso-equipped room can be booked, as well as defining the time used as the start of each day.
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Limiting how long a room can be booked for in hours.
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Setting a default room booking duration.
Check-ins (Beta): Room check-ins can only be enabled on room-booking devices running the correct firmware version.
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Set a time limit in minutes for how early users can check in to a booked space or desk.
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Set the latest time in minutes for how late users can check in to a booked space or desk.
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Allow users to check in remotely using their phones (Biamp recommends against enabling this feature, which is set to off by default).
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Allow users to check in by scanning a room QR code with their phones.
RFID/PIN Identification: These check boxes enable identification requirements for users checking in using an RFID tag or PIN code (PIN codes are set for each user under the Users tab). Biamp recommends only activating these for large, shared, or public organizations.
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Require Identification to book. Anonymous bookings are the default setting for Biamp Workplace.
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Require identification to check in.
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Require identification to extend or check out.
Notifications: Sets a time in minutes for sending out a late arrival notification to a user who has not checked in.
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A setting of 0 minutes disables notifications.
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The default setting is 15 minutes for late arrival notifications.
Organization settings
The following settings can be edited under this sub-tab.
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General: Enable users to find colleagues, which allows users to see rooms and desks booked by coworkers in the organization.
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Logo: A logo can be added here
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Time and Language: Global time and language settings for the organization.
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Local time and language settings can be chosen for individual buildings under the Locations tab.
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Opening Hours: Set the global hours and days the organization is open.
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Hours can be set for each building under the Locations tab.
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Default fault notifications:
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Set an email address for broken equipment report emails.
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Set a web-hook URL for creating custom notification flows.
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Whilelisted domains:
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Enable and add white-listed domains.
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New users can get immediate access to the organization if their email is verified and matches a whitelisted domain.
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PIN Codes:
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Enable an organization-wide PIN code for users to book bookable assets.
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Calendar settings: Sync with your institution's Microsoft or Google calendars.
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Microsoft calendar integration will require a Tenant ID, Client ID, and secret.
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Google calendar requires a resource admin email and service account credentials.
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Dark and light mode
The Biamp Workplace user interface can be toggled from light to dark mode in the pane. Note, you may need to scroll down to see this option.
Guides & support
A pair of guides located here will walk organization owners or admins through setting up the organization, step by step. Additionally, the Get support button takes you to articles covering how to use Biamp Workplace.
- Get Started guide
- Adding licenses
- Adding buildings and floors
- Add desks and rooms
- Get the Workplace Booking app
- Other Actions guide
- Invite users
- Add floor plans
- Add overview screens
- Get support button
- Articles on how to set up and configure Biamp Workplace
- Articles on Biamp Workplace's management apps
- Tech Support articles
My organizations
This button returns you to the Biamp Workplace's admin portal's homepage.
Sign out
Sign out of Biamp Workplace here.
Biamp Workplace homepage
On the homepage, you can select and navigate to organization administration consoles as well as join existing organizations, create new ones, or sign out of Biamp Workplace.
