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Biamp Systems

VoIP

Biamp offers several products that integrate with Voice-over-IP (VoIP) telephone systems. All of Biamp's VoIP products adhere to the Session Initiation Protocol (SIP) standard, therefore our VoIP products can generally be integrated with other products that also use SIP. However, since some products use SIP somewhat differently than others, Biamp has elected to obtain certifications and/or perform in-house testing of our products with some of the more popular VoIP systems on the market1.

  • The Biamp products with VoIP capabilities are:

  • The VoIP manufacturers with whom Biamp has internally tested and/or obtained certifications are:

Product matrix

Technical articles are available on this site to assist with the integration of all tested/certified combinations of Biamp products and VoIP manufacturer partners.  Use the product matrix below to find the appropriate article. Version numbers specified are the latest versions that have been tested or certified with the latest Biamp firmware.  In general, earlier versions of those products should also be compatible.

Tesira
VoIP System Vendor Using Tesira Software Using SageVue Software Using VoIP web interface
Cisco CallManager 11.5 Tesira Software - Cisco SageVue Software - Cisco VoIP web interface - Cisco
Microsoft Skype for Business Tesira Software - Skype SageVue Software - Skype VoIP web interface - Skype
Avaya Session Manager 8.0 Tesira Software - Avaya SM SageVue Software - Avaya SM VoIP web interface - Avaya SM
Avaya SIP Enablement Services 5.2.1 Tesira Software - Avaya SES SageVue Software - Avaya SES VoIP web interface - Avaya SES
Avaya IP Office 10.0 Tesira Software - Avaya IP Office SageVue Software - Avaya IP Office VoIP web interface - Avaya IP Office
Avaya CS1000 7.6 Tesira Software - Avaya CS1000 SageVue Software - Avaya CS1000 VoIP web interface - Avaya CS1000
Mitel ICP 3300 7.2 Tesira Software - Mitel SageVue Software - Mitel VoIP web interface - Mitel
ShoreTel Director 14.2 Tesira Software - ShoreTel SageVue Software - ShoreTel VoIP web interface - ShoreTel
Generic VoIP System (coming soon) SageVue Software - Generic VoIP web interface - Generic
Audia
VoIP System Vendor AudiaFLEX
Cisco CallManager 11.5 Audia - Cisco
Microsoft Skype for Business (not supported)
Avaya Session Manager 7.0 Audia - Avaya SM
Avaya SIP Enablement Services 5.2.1 Audia - Avaya SES
Avaya IP Office 10.0 Audia - Avaya IP Office
Avaya CS1000 7.6 (not tested)
Mitel ICP 3300 7.2 Audia - Mitel
ShoreTel Director 14.2 Audia - ShoreTel
Vocia
VoIP System Vendor Vocia MS-1 Vocia VoIP-1
Cisco CallManager 11.5 MS-1 - Cisco VoIP-1 - Cisco
Microsoft Skype for Business (not supported) (not supported)
Avaya Session Manager 7.0 MS-1 - Avaya SM VoIP-1 - Avaya SM
Avaya SIP Enablement Services 5.2.1 (not tested) VoIP-1 - Avaya SES
Avaya IP Office 10.0 MS-1 - Avaya IP Office VoIP-1 - Avaya IP Office
Avaya CS1000 7.6 (not tested) VoIP-1 - Avaya CS1000
Mitel ICP 3300 7.2 MS-1 - Mitel VoIP-1 - Mitel
ShoreTel Director 14.2 MS-1 - ShoreTel VoIP-1 - ShoreTel

Settings checklists

Provide the appropriate pdf form below to the VoIP administrator to record the settings needed to successfully deploy the Biamp VoIP hardware. The administrator for the VoIP system must assist in gathering all of the information needed. 

The VoIP admin should use the appropriate VoIP configuration guide from the matrix (above) to create or provision the user account(s) for the Biamp VoIP hardware to register to. They then fill out the settings checklist pdf and give it back to the integrator. The integrator will then reference both the VoIP configuration guide and completed settings checklist pdf to configure the Biamp VoIP hardware.

Note that for the SIP username valid characters are letters (a-z, A-Z), digits (0-9), comma (,), and dash (-). The dash cannot be either the first or the last character. We also support a leading plus (+) for E.164 number format SIP user names.

Further reading

1. Manufacturer specifications can change without notice. Biamp Systems strives to keep this list up to date, but is not always made aware of changes made by third parties to the VoIP products referenced, and therefore Biamp Systems cannot guarantee compatibility with any of the products listed on this page.

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