VoIP
Biamp offers several products that integrate with Voice-over-IP (VoIP) telephone systems. All of Biamp's VoIP products adhere to the Session Initiation Protocol (SIP) standard, therefore our VoIP products can generally be integrated with other products that also use SIP. However, since some products use SIP somewhat differently than others, Biamp has elected to obtain certifications and/or perform in-house testing of our products with some of the more popular VoIP systems on the market1.
-
The Biamp products with VoIP capabilities are:
-
The VoIP manufacturers with whom Biamp has internally tested and/or obtained certifications are:
- Cisco
- Avaya (IP Office, Session Manager)
- ShoreTel
- Mitel
- Microsoft Lync / Skype for Business
Product matrix
Technical articles are available on this site to assist with the integration of all tested/certified combinations of Biamp products and VoIP manufacturer partners. Use the product matrix below to find the appropriate article. Version numbers specified are the latest versions that have been tested or certified with the latest Biamp firmware. In general, earlier versions of those products should also be compatible.
Note: Tesira Forte X and Devio SCX do not support Microsoft Skype for Business VoIP.
Note: Teams SIP Gateway does not support Tesira VoIP. Teams Phone SIP Gateway is a solution that enables core Teams calling functionality only on compatible SIP phone models from Cisco, Poly, Yealink and AudioCode.
| VoIP System Vendor | AudiaFLEX |
|---|---|
| Cisco CallManager 11.5 | Audia - Cisco |
| Microsoft Skype for Business | (not supported) |
| Avaya Session Manager 7.0 | Audia - Avaya SM |
| Avaya SIP Enablement Services 5.2.1 | Audia - Avaya SES |
| Avaya IP Office 10.0 | Audia - Avaya IP Office |
| Avaya CS1000 7.6 | (not tested) |
| Mitel ICP 3300 7.2 | Audia - Mitel |
| ShoreTel Director 14.2 | Audia - ShoreTel |
| VoIP System Vendor | Vocia MS-1 | Vocia VoIP-1 |
|---|---|---|
| Cisco CallManager 11.5 | MS-1 - Cisco | VoIP-1 - Cisco |
| Microsoft Skype for Business | (not supported) | (not supported) |
| Avaya Session Manager 7.0 | MS-1 - Avaya SM | VoIP-1 - Avaya SM |
| Avaya SIP Enablement Services 5.2.1 | (not tested) | VoIP-1 - Avaya SES |
| Avaya IP Office 10.0 | MS-1 - Avaya IP Office | VoIP-1 - Avaya IP Office |
| Avaya CS1000 7.6 | (not tested) | VoIP-1 - Avaya CS1000 |
| Mitel ICP 3300 7.2 | MS-1 - Mitel | VoIP-1 - Mitel |
| ShoreTel Director 14.2 | MS-1 - ShoreTel | VoIP-1 - ShoreTel |
Settings checklists
Provide the appropriate pdf form below to the VoIP administrator to record the settings needed to successfully deploy the Biamp VoIP hardware. The administrator for the VoIP system must assist in gathering all of the information needed.
The VoIP admin should use the appropriate VoIP configuration guide from the matrix (above) to create or provision the user account(s) for the Biamp VoIP hardware to register to. They then fill out the settings checklist pdf and give it back to the integrator. The integrator will then reference both the VoIP configuration guide and completed settings checklist pdf to configure the Biamp VoIP hardware.
Note that for the SIP username valid characters are letters (a-z, A-Z), digits (0-9), comma (,), and dash (-). The dash cannot be either the first or the last character. We also support a leading plus (+) for E.164 number format SIP user names.
Further reading
- VoIP FAQ
- Bringing VoIP to the Conference Room
- Performing a Wireshark trace of a Biamp VoIP device
- Reading a Wireshark trace of a Biamp VoIP device
- Using TLS and SRTP in Tesira VoIP systems
- VoIP-2 status messages
- SVC-2 status messages
1. Manufacturer specifications can change without notice. Biamp Systems strives to keep this list up to date, but is not always made aware of changes made by third parties to the VoIP products referenced, and therefore Biamp Systems cannot guarantee compatibility with any of the products listed on this page.